FREQUENTLY ASKED QUESTIONS
We know exterior projects come with a lot of questions, from timelines and warranties to materials and what to expect during the process. Below, you’ll find answers to some of the most common questions we hear from homeowners. If you need more specific guidance for your home or project, reach out to our team anytime.
What services does CML Roofing & General Contracting offer?
We provide roofing, siding, windows and doors, decks, gutters, exterior remodeling, and commercial roofing services. We handle both repair and replacement work depending on your property’s needs.
What areas do you serve?
We serve Southern Maine and parts of New Hampshire from our South Portland, ME and Strafford, NH locations. Our Maine service areas include communities like Portland, Scarborough, Saco, Westbrook, Windham, Falmouth, Yarmouth, and more.
Do you offer free inspections and estimates?
Yes. We offer free inspections and free, no-obligation estimates for homeowners who want to better understand the condition of their exterior.
How do I know if I need a roof repair or a full roof replacement?
The best place to start is with a free roof inspection. We’ll assess the condition of your roof, identify any underlying issues, and recommend whether a repair or replacement makes the most sense.
What types of roofing materials do you install?
We work with several roofing systems, including asphalt shingles, metal roofing, tile, and flat roofing. We’ll help you choose the right fit based on your home, budget, and long-term goals.
How long does a roofing project usually take?
It depends on the size and complexity of the project. For asphalt roofing under 30 square, we can typically complete the job in 1 day, while larger or more detailed projects may take longer.
Can you help with roof leaks and storm damage?
Yes. We provide roof repair and emergency roofing services for leaks, storm damage, and other urgent issues to help protect your home from further damage.
Do you help with insurance claims after storm damage?
Yes. We can provide photos and written documentation for your claim, and we can also communicate directly with your insurance adjuster when needed.
Do you offer warranties?
Yes. Our contract serves as your 25-year workmanship warranty for most projects (contact your salesman or project manager for official details), and asphalt roofing projects also include the manufacturer’s material warranty.
How can I pay for my project?
We accept ACH bank transfer and physical check. Financing may also be available depending on the project and borrower qualifications.
Do I need to be home during the installation?
No, you do not need to be home during installation unless you want to be. We just need access to parking, electricity, and the work area if you won’t be on site.
Who will I communicate with during my project?
Your original estimator will stay involved, and you’ll also be assigned a project manager as your main point of contact. You can always call our main office if you need help quickly.
What siding services do you offer?
We provide siding installation, repair, maintenance, replacement, and commercial siding services. We also work with a range of siding types, including vinyl, wood, fiber cement, stucco, and more.
Are you a James Hardie Alliance Select Contractor?
Yes. We are a certified James Hardie Alliance Select Contractor, which means we’ve met strict standards for installation quality and customer satisfaction.
Do you install replacement windows and doors?
Yes. We provide window installation, window replacement, window repair, door installation, and door replacement services throughout our service area.
Can new windows and doors improve energy efficiency?
Yes. Upgrading your windows and doors can improve energy efficiency, comfort, security, and overall appearance, while also helping reduce utility costs over time.
What gutter services do you offer?
We offer gutter installation, replacement, repair, cleaning, and maintenance. We also install custom-fit systems using materials like seamless aluminum and copper to help move water away from your home properly.
Ask Us Anything, Anytime.
Have a question about your home, your project, or where to start? Reach out anytime and our team will help you get clear answers, honest guidance, and the confidence to take the next step.